I drove all the way from Raleigh because the deal Eddie offered was simply that good—and because I trusted him. From start to finish, Eddie was honest, straightforward, and never once made me feel pressured. DJ was equally great. They worked together seamlessly and made the entire process easy and stress-free. Buying a car can be exhausting, but this experience was the opposite. When it’s time to replace my second car, I would happily drive another two hours to work with them again. They’re exactly the kind of people I want to give my business to.

Let me start by saying what a fantastic experience buying a new car was. The sales team make you feel like a true priority and go out of the way to give you the best service possible. Everyone greets you with a smile. The most painless car purchase I've ever made! I will always recommend Hyundai/Genesis of New Bern! Thank you so much!

Kevin is a natural born salesman. Customer service excellence is top notch. HI Kevin, it's your sister

Bought a used car and after trade in and down payment, the amount was $4000. We financed that amount or so we thought. We actually ended up financing over $8000. Our fault for not reading the documents.

The dealership is warm and welcoming. The service department always make sure we are well taken care of. We went today and Jimmy greeted us and got our mileage and then escorted us in to the waiting area and kept us entertained and kept checking on if we needed anything why we waited for our car to be serviced and tires rotated.

Outstanding work from the Genesis service department. Kinsey has been an absolute pleasure to deal with! I highly recommend Hyundai of New Bern.

Hyundai of New Bern made it so easy to buy my new 23 Palisade!! I can’t say enough about Matt in sales and “Shorty” in finance!!! And thy do the Xzilon treatment inside and out for vehicles so I definitely added that on!! Thanks for being so incredible everyone!!!

By far the best buying experience my husband and I have had! Tommie and Nika were incredible! Super friendly, quick, and easy to talk to.

Service department was knowledgeable and thorough when explaining what needed to be done with my vehicle repair.

I have been watching the "Equus", for 7 years, "I got the car I wanted", thanks too Mr.Tommie Jones. Throughout the entire process Mr. Jones was very professional and knowledgeable. My experience was hassle free and pleasurable. I will definitely send clients his way. Thank you again Mr. Jones, keep up the good work.

This was the easiest, no hassle vehicle purchase we’ve ever made! Tommie was friendly, polite & professional. Anytime we have any follow up questions, he promptly responds. Thank you Tommie for making this the best buying experience!

As a first time buyer I wanted a car that would not cause me problems right away. I went to Hyundai with hopes of finding a good car but on the contrary my purchase was the worst decision I have ever made and I know that I will not recommend this dealership to my friends or family. I didn't have my car for a month and it caused me problems right away. I went back three times to get it fixed. The third time I took the car I spoke to the manager and he told me they would fix it. They kept the car for a week and when I picked up the car, not long after that same day, the car engine light came back up. I called the manager and told him and all he said to me was that they had invested enough money on my car. Now I have to pay exactly $1,350.00 on getting the problem fixed, a problem that the car had when I purchased it and that they knew about but was not informed to me before purchasing. I clearly remember the day we tested the car, the check engine light was on and we told the sales person that we would purchase the car if the problem that was causing the check engine light to pop up was fixed. They made my first buy experience the worst purchase and I will not go back to them.

Will do business again. Excellent all around. I was treated in a professional manner. All staff was very knowledgeable of products and services. All questions about the vehicular purchased and financing options were answered without fluff and the employees met my expectations of what a car buying experience should be like.

Always friendly and very professional people working there. Would send friends there and highly recommend Jimmie as the salesperson to deal with. Service department is always willing to work with you.

This was a great decision! I love my Tucson which is quite perfect for me!! Great Deslership exceeded my expectations and gave 100%. I like them all!